Case management system (CMS) is a modern type of information and data management system (IMS and DMS) providing tools so that various types of processes and cases are managed, remedied and followed up. Advantum case management can be used within many different industries and supports the management of everything from simple and short-lived cases to long, complex and elaborate processes. Graphic illustrations give a clear overview of where in the process a case is located, and thanks to automatic case registration and action, the possibility of evaluation is created.
With Advantum case management, your organization can both increase the quality of case management while learning to streamline processes to save time and resources in the future. With the help of flexible eligibility management, you will total control of whom has access to the information.
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When you adapt a system, you create something unique for a customer which then needs to be maintained in an equally unique way. A configurable standard system can be maintained through common maintenance and is therefore much more cost efficient.