The solution focuses on the case management process (the journal process) where you can quickly create, search, update and sort related information from various perspectives.
The solution includes all basic functions for working with cases, documents, projects, contacts and can easily be configured to fit the customer's unique needs and requirements.
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When you adapt a system, you create something unique for a customer which then needs to be maintained in an equally unique way. A configurable standard system can be maintained through common maintenance and is therefore much more cost efficient.