Document management the way it's meant to work

Consultation

Consultation is something that we perform for all our customers to different extents and is adapted to the customer’s needs. Each customer is also assigned their own application specialist who you can turn to for questions or technical help such as project management, installation, education, configuration and documentation.

Project management

We have a long and solid experience of implementation projects of Advantum in a variety of environments and industries. With our well proven implementation process we ensure an efficient and quality assured implementation of Advantum in your organization. We can of course adapt our part in the project management depending on how much help and support you need in this part.

Installation

When an IT-system is acquired a number of question marks may arise regarding the server environment and there we guide you regarding the prerequisites required in terms of hardware and software so that you can quickly and easily deal with this. We will then install Advantum and ensure its functionality in an efficient and secure way. When the time is right to update Advantum to a later version we will of course perform this as well.

Education

An important key factor for a successful implementation of an IT-system is education and there we carry out different types of educations in Advantum with different levels of depth to ensure this. Something that is always performed is a basic education that includes standard functionality in Advantum and the functionality in the pre-configuration if one or more of those have been acquired. For users that shall be system managers we can also provide a more in-depth education regarding the functions that is affected such as manage users. If you also have the intention to configure in Advantum on your own or just want more in-depth knowledge of the system, then such education can be held.

Configuration

One of the strongest arguments to choose Advantum is the unique flexibility via configuration. This means that changes in the system can be done via configuration but still be within a standard product. With our long experience to configure Advantum we can quickly and easily meet the requirements and requests the organization has and it also enables the system to be changed via configuration in the pace that the business grows and the needs change.

Documentation

Documentation for a system is something that is important to have but can be a time-consuming work to produce and maintain. We can help you with this as we are used to produce this type of information and have in our way of working to maintain it when changes are made. Documentation that is often produced is a configuration specification and matrix that describes how the system is configured, F1 help that describes how functions are used that the user then can use as guidance in the Advantum client.

Validated systems are something that many of our customers have which means that we are used to work with documentation around this and can for example produce and fill in an installation protocol when Advantum is installed or updated.

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Truly flexible

With our long experience in configuring Advantum in customer-specific ways, there is a great possibility that we can also help you.