Claim & deviation with CAPA

Management of claims and deviations is an important part in order to get a controlled and quality ensured way of correcting and preventing actions that deviate from normal processes. Therefore, it is important to have a defined management for this which a system support can help with.

Advantum Claim & deviation with CAPA is a solution that helps to steer up the creation and management of claims and deviations. The system makes it easy for an employee to create claims or deviations that occur and classify it, relate documentation and if possible state a root cause and direct action. A company manager for this can then select to delegate a responsible if it shall be performed or cancel it if it shall not be performed. In the associated process it is possible to create corrective actions and preventive actions namely CAPA and delegate them to a responsible person.

The system makes it easy to follow up status regarding ongoing claims and deviations and to sort them via different values on them such as type, classification, year, month, product, customer, supplier etc. which it is then possible to do extractions on as a foundation to a report.

The use of Advantum Claim & deviation with CAPA provides a clear framework and principles for how claims and deviations shall be managed.

Examples of functions in Advantum Claim & deviation with CAPA:

• Create and manage claims and deviations and CAPA
• Create and manage documents
• Template management
• Version management
• Electronic signature
• Create and manage and sign with role
• Standardized processes
• Reminders for follow up of claims and deviations
• Find information based on different perspectives and search functions
• Management of access rights via groups and roles
• Audit trail
• Prepared import for documents